Interactive Solutions Privacy Policy

Updated: March 05, 2010

Information about Privacy on Interactive Solutions

Interactive Solutions is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and uses in those situations. This privacy statement only applies to Interactive Solutions; it does not apply to other online or offline sites, products or services. Please read the complete Interactive Solutions privacy statement.

Collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, joining a limited-access premium site, signing up for an event or training, or when purchasing and/or registering Interactive Solutions products. Personal information collected by Interactive Solutions often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

For example: If you choose a service or transaction that requires payment, such as making a purchase in the Shop area of the Website, we will request personal information necessary for billing and/or shipping, such as name, address, telephone number, and credit card number.

When you buy a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you've already given us on previous visits to our Website.

Interactive Solutions also collects certain information about your computer hardware and software. This information may include your IP address, browser type, operating system, domain name, access times and referring Website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of Interactive Solutions.

Interactive Solutions also collects information about which pages our customers visit within Interactive Solutions. This site visitation data is identified only by a unique ID number, and it is never linked with personal information

Use of your Personal Information

We use your personal information for the following purposes:

  • To ensure our site is relevant to your needs.
  • To deliver services, such as newsletters, that you request.
  • To alert you to product upgrades, special offers, updated information and other new services from Interactive Solutions, if you so request.
  • To allow you access to limited-entry areas of our site as appropriate.

We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in the aggregate to provide more relevant content. In some limited-entry sections of Interactive Solutions, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Control of your Personal Information

When you register or otherwise give us personal information, Interactive Solutions will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Interactive Solutions may send out periodic e-mails informing you of product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information

Interactive Solutions will provide you with the means to ensure that your personal information is correct and current.

If you register on Interactive Solutions, you can review and edit your personal information at the My Account. You will be asked to enter your Username and password before viewing your personal information. At the My Account, you can view and edit personal information you have already given us at Interactive Solutions.

Security of your Personal Information

Interactive Solutions is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Protection of Children's Personal Information

Interactive Solutions is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies

When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

Enforcement of this Privacy Statement

If you have questions regarding this statement, you should first contact Interactive Solutions by e-mail.

Changes to this Statement

Interactive Solutions will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement.